Smart IT screens, panels, and fields - Documentation for Remedy with Smart IT 19.02

Scheduled Dates, Actual Dates, Category, Additional Category, [Change] Task Phase

Note: The [Change] Task Phase section under Record Details is available irrespective of the task phase management being enabled or disabled under the change rules in Mid-Tier.
If task phase management is enabled, you should not remove the fields from the [Change] Task Phase section, otherwise, the tasks under change management will not work properly in Smart IT.

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