If you are setting up your database with a default language other than English, click here for collation information.
If you are setting up TrueSight Server Automation to support a language other than English, on the Database properties > Options page, select the Collation for your language that is case-insensitive, accent-sensitive, and (where appropriate) kana-sensitive. For example, if you are setting up TrueSight Server Automation for French, use French_Cl_AS. If you are setting up TrueSight Server Automation for Japanese, use Japanese_Cl_AS_KS. The new database appears under the Databases folder. You can set other options at this time too, but they are not required.
For a case-insensitive collation to be effective for your new user database, ensure that the master database is set to case-insensitive collation, as well.