As an administrator, you can modify the Log4j out-of-the-box settings and values in the Virtual Chat Administration Console. The physical Log4j file continues to be located at the following path:
Apache Tomcat webapps\eschat>\WEB-INF\classes directory.
Important
The out-of-the-box Log4j configuration is applied only if the settings are configured at the Global level. You cannot specify company-level settings.
