Downloading the template Excel spreadsheets - Documentation for BMC Helix Platform 20.02

Foundation dataName of the spreadsheet or ZIP folderUseCategoryCategories.zip

Load the category data.

The ZIP folder contains separate spreadsheets for operational, product, resolution, and root cause categorization data.

LocationLocation Data Template.xlsx

Load location-specific data such as region, site, and site area. The template contains different tabs for loading location data and location-specific associations.

OrganizationOrganization Template.xlsx

Load the organization data such as operating companies and service providers.

PersonPerson Template.xlsxLoad person data such as employees, customers, agents, and vendors.Foundation associationsAssociations.zip

Load all the associations between foundation data structures such as person to organization, and person to support group.

CitiesAll Cities.xlsx

Load the city data. The spreadsheet is prepopulated with the data of world cities, but you can only use the entire file on a licensed server. You can remove the cities of the countries that you do not require, and load data from a maximum of 3000 cities on an unlicensed server.

Sample Cities.xlsx

Load a small set of the city data. The spreadsheet is prepopulated with a small set of city data. You can use this file on a licensed or unlicensed server.