Form
Description
SLM:ServiceTarget
Stores the definition information for service targets, such as name, description, data source, terms and conditions, goals, and so on
SLM:SLADefinition
Stores the definition of the agreement, such as name, description, expiration date, target compliance, review periods, and so on
SLM:PenaltiesRewards
Defines a sliding scale of penalties and rewards, based on the compliance target
SLM:Contract
Defines the contract between service providers and customers, including one or more agreements
SLM:GoalCost
Repository for custom and template goal and cost schedule (time ranges by weekday)
SLM:Category
Stores the hierarchy of folders seen in the tree control on the console and dashboard
SLM:Milestone
Defines of milestones, such as name, description, type, condition, and so on
SLM:RuleAction
Base definition of actions related to a milestone. Actions of different types can be derived from this base object.
SLM:ConfigGoalTypes
User-defined set of Goal labels, such as Incident Response Time, Application Availability, and so on. These goal labels apply to four major goal categories: Request-based, Performance Monitoring, Availability, and Compliance Only.
SLM:ConfigDataSource
Stores configuration information for each data source for the SLM application
BusinessEntity
Core AR System object; it defines a set of time segments as "available" or "unavailable". This object is used to define business hours, holidays, and blackout periods.
SLM:SystemMetrics
View form on the system_metrics table that stores the definition of KPIs discovered on a Collection Node
SLM:CollectionNodes
View form on the collection_node table that stores the definition of Collection Nodes
